November 26, 2005

Life threat...

Sounds serious? well, it probably is... Last thursday someone actually theratened to kill me.
For the last 1,5 to 2 weeks Lucas and I have been living without heating and sporadically hot water. The boiler had broken (and still is...). Last post I referred to the brain fart that "checked" the boiler. As I got to hear from my landlord, who by the I met and turns out to be a very reasonable guy, he first sends someone to check if the unit was just not incorrectly used, before he sends an expensive mechanic.
Anyway. The builder was supposed to come over on tuesday morning. Needless to say if you know england that the builder showed up on thursday evening. He comes in, walks to the cupboard, looks at the boiler and says that he can't do anything. It is completely build in and he can't access it. He also says that if you "press the button the red light will go out"... Like we haven't done that! I said we did do that every 5 seconds without success and he sais I have to press the button (is this guy deaf or just wants to play dumb???) Though this was actually true, he has been here before and knows the situation. This builder was soo uncaring and arrogant! He said a carpenter had to come to cut up the kitchen and he was not gonna do that. So I tried calling the landlord, who suddenly was not available. Then I call sidekick steve, the "maintenance manager" of the landlord. This wanker is supposed to manage all the maintenance on all the landlord's properties. I try to explain that we didn't have any hot water or heater. He didn't want to understand. I tried explaining for ages and ages (because I wanted it fixed then and there), then I tell him "it's the unit that provide hot water and central heating!", and he still was saying "I don't unederstand can you be a bit clear". SO I get furious and ask him where the hell he was when they were handing out brains, called him a fucking moron and hung up on him. The builder left. My guess is that steve called the builder to check what was broke and what the technical term was and the difference between a heater and a boiler. He obviously didn't know himselve otherwise he would have called me back immediately. Instead he calls me back 5 minutes later on a different mobile phone, and forgets to hide his number, thereby confirming he was indeed absent when they were handing out brains. This guy started swearing, even MY ears were flapping! (and I'm not impressed easily when it comes to swearing) And he said he would kill me if I would take such a tone with him again. He said he was not some cunt (which by the way he actually is, as he proved himself earlier and during that phone call). He asked me if I was listening. I told him I was listening extremely carefully. I asked him again if he was threatening me, and he said yes (he is even dumb enough to admit even that!) I asked again if he was really sure, that he would kill me next time. So I told him thanks and that I heard enough. I told him if he so much as points a funger at me, or threatens me ever again, I would report him to the police and I hung up.
a few minutes later I finally got in contact with the landlord and discussed the whole issue. I told him that this behaviour is unacceptable and I could report this guy to the police for this. To my surprise the landlord said that it may be better if I did just that (something I think is really quite silly...). ANyway, the landlord was also furious and had words with sidekick steve. he took him off our case. He said he couldn't fire him just like that, but steve was no longer allowed to have any dealings with our flat whatsoever.
The next day the landlord shows up himself with some portable heaters. Again we discuss steve, and other issues over a cup of coffee. The landlord explained how much both steve and the builders are a pain in the rear end.
Now all we have to do is wait for a carpenter to cut up the kitchen, the builder to come around and fix the bloody boiler, and we are good to go again. This will probably take up another 2 weeks or so.
Oh, extra piece of information: It has been 2 degrees during the day, freezing at night... nice...

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